GENERAL SALES CONDITIONS.

1. Shipment of fish:
• Fish will not be fed for four days prior to shipment.
• All fish have been stocked and ridded of parasites at least seven days before shipment.
• An anaesthetic will be used for the shipment of all Synodontis.
• Fish dying during transport (DOA) will be acceptable for up to 3% of the entire order.
Anything exceeding 3% shall be borne by the Buyer who may not file a complaint to deduct these dead fish from his invoice.
• Phenaco Congo cannot be held liable for any DOAs over 3% that may have occurred during transport.

2. Payment method:
• Each online order must be accompanied by a deposit of 50% of the total amount of the order, transferred to Bank Account No. ………………………….
SWIFT Code …………………..
IBAN Code …………………….
• The balance must be paid 48 hours after receipt of the goods less any DOAs authorised and approved in advance by Mr. Charles Omboumahou.
• In case of non-payment of the balance of the invoice in time an increase of 20% of the invoice shall be automatically applied in the first instance.
• In case of additional litigation, the courts of Brazzaville shall have sole jurisdiction.

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